Privacy Policy

Effective Date: 1st August 2025

At Savra ("Savra," "we," "us," or "our"), your privacy is of utmost importance. We understand how much you care about the use and sharing of your personal information, and we are committed to maintaining your trust. This Privacy Policy explains how we collect, use, and share your information when you visit or use our website: savraindia.com and any services provided therein (collectively referred to as the "Website"). By accessing our Website, you consent to the practices outlined below.

What Does This Privacy Policy Cover?

This policy covers how Savra handles personally identifiable information ("Personal Information") collected through the Website. This does not apply to companies or third parties that we do not own or control.

Savra does not knowingly collect information from anyone under the age of 13. If you are under 13, please do not register or provide any information. If we find we have collected data from a child under 13, we will delete it immediately. Please contact us at savraethnicwears@gmail.com for such concerns.

Information We Collect

A. Information You Provide:

When you interact with our Website, we may collect Personal Information including but not limited to:

Name
Email address
Contact number
Shipping and billing address
Payment information
Preferences and feedback
Third-party login credentials (e.g., Facebook, Google)

We may also collect optional data such as wish lists, product reviews, and style preferences. You are not obligated to provide all information, but some features and services may be inaccessible without it.

B. Information Collected Automatically:

We collect technical and usage data such as:

IP address
Browser type and device details
Operating system
Pages visited and time spent
Device identifiers
Referring URL
Cookies and similar tracking technologies

Cookies help us personalize your experience, remember your preferences, and understand how users interact with our Website. Some cookies are essential, while others help us improve the platform or serve personalized ads.

C. Email and Communication:

We may contact you with:

Order confirmations and shipping updates
Account activity notifications
Promotional and marketing messages
Feedback requests and surveys

You can opt out of non-essential communications anytime by updating your preferences in your account or clicking “unsubscribe” in emails.

How We Use Your Information

Savra may use the collected data to:

Process and fulfill orders
Facilitate payment processing
Deliver products and handle logistics
Verify your identity
Provide personalized recommendations
Conduct analytics and market research
Communicate promotions, discounts, and product launches
Improve Website layout, design, and features
Resolve disputes and troubleshoot issues
Comply with legal and regulatory obligations

Sharing of Your Information

We do not sell or rent your Personal Information to third parties. We may share your information under the following circumstances:

Service Providers & Agents: We engage trusted third parties for functions like payment gateways, courier services, hosting, and analytics. These entities may access Personal Information only to perform services on our behalf.
Affiliated Businesses: In cases where we jointly offer products or services, your information may be shared to fulfill the transaction.
Business Transfers: If Savra is involved in a merger, acquisition, or sale of assets, customer information may be part of the transferred assets.
Legal Obligations: To comply with the law, respond to lawful requests, enforce policies, or protect the rights and safety of Savra and its customers.
With Your Consent: We will ask for your permission before sharing your information outside the scope of this policy.

We may also share anonymized or aggregated data with advertisers, analytics providers, or partners that does not identify you personally.

Security of Your Data

Your account is protected by a password. We encourage you to keep your login credentials confidential. If you access Savra using a third-party account like Facebook or Google, additional security settings may apply.

We implement reasonable safeguards (including encryption, access controls, and secure servers) to protect your data. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Access to Your Information

Through your Savra account, you can:

View and update your profile details
Access your order history
Manage shipping and billing addresses
Change email and communication preferences

If you wish to delete your account or personal data, please contact savraethnicwears@gmail.com. We may retain certain data for legal compliance, fraud prevention, or recordkeeping purposes.

Your Choices

You can opt out of marketing communications via your account or unsubscribe links.
You may disable or delete cookies through browser settings, but some site features may be affected.
You can request correction, deletion, or access to your stored data.
You may choose not to share optional data, but this may limit your access to certain features.

External Links

Our Website may contain links to other sites (e.g., payment gateways, blogs, social platforms). We are not responsible for the content, privacy policies, or practices of such third-party websites. We encourage you to review their policies before sharing any data.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal obligations. Revisions will be posted on this page with an updated effective date. We encourage you to periodically review this policy.

Your continued use of our Website after such updates indicates your acceptance of the revised terms.

Overview

This website is operated by Savra. Throughout the site, the terms “we”, “us” and “our” refer to Savra. Savra offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

In addition, when you use any current or future savraindia.com service or visit or purchase from any business affiliated with savraindia.com, whether or not included in the savraindia.com website, you will also be subject to the guidelines and conditions applicable to such service or business.

Customer Service

For all customer service enquiries, please WhatsApp or call us at +91 8005675501
or email us at savraethnicwears@gmail.com – our customer service remains open from Monday to Saturday between 10:00 to 21:00 Hrs (IST), except on declared holidays.

Product Details

Colors: We have done our best to display the colours of the products shown on this website as accurately as possible – although they might vary from the actual product due to lighting in the picture. Additionally, the colors you see also depend on your monitor, and we cannot guarantee that your monitor’s display of any color will be accurate. It is possible that some colors might bleed.

Washing/ Care Instructions: All our garments are DRY CLEAN only. We would not be responsible for any damage to the garment if the washing instruction is not followed.

Sizing: The fit of our clothing depends on the cut, fabric and style of each garment. Some garments are designed to have a looser, relaxed fit while some garments are styled to be more fitted. Please review our sizing guide on the product page before ordering the garment, to select the size best suited to you.

Pricing: Pricing of garments is subject to our policy and we have the sole discretion to determine our prices. Prices for our products are subject to change without notice. Additionally, the prices mentioned on the Site are not subject to comparison with the same or similar product(s) and/or service(s) available through any online or offline sale. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Other Terms and Conditions

Copyright: All content included on this Site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of savraindia.com or its content suppliers. The compilation of all content on this site is the exclusive property of savraindia.com All software used on this Site is the property of savraindia.com or its software suppliers.

Trademarks: Use of savraindia.com and its contents grants no rights to you in relation to any copyright, designs, trademarks and all other intellectual property and material rights, including savraindia.com Software and all HTML and other code contained in this Site. Any violation of our trademarks will be liable for legal action.

Electronic Communications: When you use our Site or send emails or other data, information or communication to us, you agree and understand that you are communicating with us through electronic records and you consent to receive communications via electronic records from us periodically. We will communicate with you by email or by an electronic record on our Site which will be deemed adequate service of notice/electronic record.

Site Access: savraindia.com grants you a limited permission to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it. This permission does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of savraindia.com

You may not use any proprietary information (including images, text, page layout, or form) of savraindia.com and our affiliates without express written consent. You may not use any meta tags or any other “hidden text” utilising savraindia.com’s name or trademarks without the express written consent of savraindia.com. Any unauthorized use terminates the permission granted by savraindia.com. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of savraindia.com so long as the link does not portray savraindia.com, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any savraindia.com logo or other proprietary graphic or trademark as part of the link without express written permission.

Your Account: If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. savraindia.com and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

Credit Card: We will not be liable for any credit card fraud. The liability for use of a card fraudulently will be on you and the onus to ‘prove otherwise’ shall be exclusively on you.

Disclaimer of warranties and limitations of liability: This site is provided by savraindia.com on an “as is” and “as available” basis. savraindia.com makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site. You expressly agree that your use of this site is at your sole risk.

To the full extent permissible by applicable law, savraindia.com disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. savraindia.com does not warrant that this site, its servers, or e-mail sent from savraindia.com are free of viruses or other harmful components. savraindia.com will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

Indemnification: You agree to defend, indemnify and hold savraindia.com and its affiliates harmless from and against any and all claims, damages, costs and expenses, including attorneys fees, arising from or related to your use of the site

Disputes: If any dispute arises between you and Savra regarding your use of the Website or Your dealing with Savra in relation to any activity on the Website, in connection with the validity, interpretation, implementation or breach of any provision of the Terms & Conditions and/or Privacy Policy including but not limited to the rules and policies contained herein, the dispute shall be subject to the exclusive jurisdiction to the Courts of Jaipur.

Site policies, modification, and severability: Please review our other policies, posted on this site. These policies also govern your visit to savraindia.com. We reserve the right to make changes to our site, policies, and these Terms of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.